Caroline is a Chartered Occupational Psychologist, specializing in talent assessment and development. She spent the bulk of her career in consulting, devising and implementing talent solutions for a range of clients across industries before moving in-house, where she has lead assessment and talent solutions teams.

At Shell, she is responsible for employee listening and assessment. Currently, she is completing her PhD at Royal Holloway, exploring the antecedents of critical organisational behaviours. Originally from South Africa, she is now based in London.