Get to the Top: Maximise the Bottom-Line Impact of People Analytics

Lei Pan
Wednesday, April 24, 2024, 3:45 PM - 4:25 PM
Discover how Shell uses people analytics to drive bottom-line value. Learn about their approach to workforce data, assessment techniques, and strategies to align human capabilities with business performance. Case studies and findings will be presented to help the audience to learn how they identify the human factors that influence strategic project success, sales and customer satisfaction, from team dynamics to individual competencies.
Effective project execution is critical for business success, yet many projects fail to meet objectives or deliver on their strategic goals. People analytics offers a unique lens to understand the human elements that drive project performance, enabling organisations to make informed decisions for optimal team formation and resource allocation.

This session will explore:

  • Discuss what people analytics teams should focus on in order to drive business value
  • Discover Shell's approach of using people analytics to understand performance of the different parts of the business e.g., project success, customer satisfaction, sales, and safety
  • Discover findings from our studies on key human factors driving business performance from leadership to team dynamics to individual competencies
  • Discuss how people analytics teams drive actions from valuable insights.

Learning outcomes:

  • Understand the value of people analytics for business performance
  • Learn from Shell's practical application of analytics to drive business performance
  • Learn how to identify the human factors that influence business performance
  • Gain insights into data-driven decision-making for project team formation, leader and personality traits.