As AI moves from proof‑of‑concept to everyday HR practice, the structure of your people analytics team must evolve. In this 30‑minute interview, Dawn Klinghoffer explains how Microsoft split its function into “Analytics at Scale” and an “Analytics Innovation” cell to embed intelligent automation. Learn how she defined three key personas, prioritised high‑value scenarios with Viva Insights and Viva Glint, and governed insight delivery to avoid nudge fatigue. Attendees will leave with a clear roadmap for structuring their own teams and integrating analytics seamlessly into decision‑making.

• The rationale for splitting people analytics into “Scale” and “Innovation” teams.

• Defining Business Leader, HR Partner and Analyst personas to guide scenario selection.

• Partnering with product teams (Viva Insights and Viva Glint) for seamless workflow integration.

• Principles for delivering contextual analytics triggers without causing alert fatigue.

• Governance guardrails for cadence, relevance and data privacy.

• Early wins: prototyping two end‑to‑end automated scenarios.

• Map your own analytics function into Scale and Innovation streams for balanced delivery.

• Apply a three‑persona model to prioritise automation scenarios by impact and frequency.

• Design insight‑in‑flow experiences that engage leaders, managers and analysts appropriately.

• Establish governance processes to manage nudge cadence and content relevance.

• Launch a cross‑functional innovation cell with clear objectives and success metrics.