Worldline’s journey illustrates how a focused, AI-powered transformation can revolutionise HR operations and People Analytics. This session explores how the formation of a dedicated GenAI squad helped replace inefficient manual processes with automated systems that dramatically improved data quality and reduced administrative costs. Attendees will learn how personalised training and robust stakeholder engagement overcame internal resistance, enabling the company to drive Gen AI adoption and boosting productivity. The insights shared will offer practical strategies to empower senior HR leaders to use emerging technologies for smarter, cost-efficient, and data-informed decision making.

• Business imperatives driving the GenAI initiative and objectives of efficiency and cost control.

• Challenges faced with legacy systems and data fragmentation in HR processes.

• Formation and role of the dedicated GenAI squad, including one-to-one training.

• Integration of AI tools to automate reporting and enhance data accuracy.

• Governance frameworks and stakeholder engagement strategies implemented.

• Metrics used to measure success and lessons learned for future HR transformations.

• Understand how the data skills and HR knowledge of People Analytics leaders make them ideal for leading AI transformation in the organization.

• Gain insight into building a dedicated GenAI squad that lifted HR AI capabilities,