Ralf Buechsenschuss Phil Gillingham
Experience
11:50 AM - 12:30 PM
Presentation

Ralf Buechsenschuss

Modern Work – Analytics, Intelligence and AI Transformation Lead

Microsoft

Phil Gillingham

General Manager, HR Service Delivery

Microsoft

Leveraging (Gen)AI to Enable HR to Become a Data-Driven Function

Using AI to transform HR decision-making with data-driven insights

HR teams generate vast amounts of data but often struggle to extract meaningful insights. Generative AI can change that by enabling HR to process unstructured data, predict workforce trends, and enhance talent strategies. In this session, Ralf Buechsenschuss and Phil Gillingham will share how AI can be leveraged to improve workforce planning, performance management, and employee engagement. Attendees will gain a step-by-step framework for integrating AI-driven analytics into HR workflows while ensuring responsible AI adoption. This session will focus on practical applications rather than specific technologies, equipping HR leaders with the knowledge to build a data-driven function.

This session will explore
  • The role of generative AI in HR decision-making

  • Practical applications in talent management, engagement, and workforce planning

  • A structured framework for piloting and scaling AI initiatives

  • Overcoming common challenges such as data quality and stakeholder buy-in

  • Ethical considerations and data privacy in AI-driven HR.

Learning outcomes
  • Identify key HR areas where AI can drive data-driven decision-making

  • Understand how AI extracts insights from unstructured data sources

  • Apply a structured approach to integrating AI into HR workflows

  • Address ethical and governance challenges in AI adoption

  • Develop a roadmap for piloting and scaling AI solutions in HR.

HR is under pressure to become more strategic and data-driven, yet many teams lack the tools to translate raw data into actionable insights. Generative AI has the potential to unlock value from unstructured data sources such as employee feedback, performance reviews, and workforce trends. However, ethical considerations, data privacy concerns, and integration challenges must be addressed for AI adoption to be successful. This session provides HR and people analytics leaders with a roadmap for implementing AI responsibly while maximising its business impact.