This presentation illustrates how forward–thinking organisations can build a future–ready workforce by embracing people analytics, AI–driven training, and clear skill frameworks. Drawing on the speaker’s experience as a CHRO transitioning a traditional bank to a digital player, the discussion highlights the vital balance between retaining institutional DNA and incorporating new capabilities. Attendees will discover why early vision setting is essential, how to capture the right workforce data, and the importance of matching employees to personalised skill development. The session also explains how HR itself evolves under a data–driven model, reshaping roles from training to recruitment.

• Structuring a clear organisational vision to guide workforce planning

• Identifying vital data for gauging current and required skill sets

• Employing AI–driven upskilling and personalised learning paths

• Managing internal resistance and ensuring union buy–in

• Balancing current workforce retention with selective external hiring

• Redefining HR roles (Skill Experts, Learning Architects, AI–enabled recruitment).

• Recognise how early vision setting reduces future hiring and training risks

• Discover methods for mapping existing skills against future needs

• Understand the role of AI–powered personalised learning in driving digital transformation

• Learn how people analytics reshapes HR roles, enhancing agility and strategic impact.