Peter Sheppard
Experience
12:30 PM - 1:10 PM
Presentation

Peter Sheppard

Head of Global Learning Ecosystem

Ericsson

From Taxonomies to Talent: Putting Skill Data to Work at Ericsson

Data-driven skills visibility for 100,000 employees worldwide

Vision alone does not “make skills visible” at scale. Ericsson began by mapping 1,100 refreshed job profiles to a dynamic, AI-augmented skills taxonomy, then surfaced each employee's personal Skills Signature through SAP SuccessFactors, Degreed, and Eightfold.​ The team bridged siloed datasets, built live dashboards and an Annual Skills Report to prove value in workforce planning and internal mobility. ​With stakeholder sponsorship from talent, learning and business unit leads, the initiative moved beyond pilots into global rollout, enabling fact-based decisions on critical-skill gaps, sourcing, and reskilling. Attendees will hear the practical steps, roadblocks, metrics and lessons that matter to senior HR, analytics and strategy leaders.​

This session will explore
  • Building a living skills taxonomy refreshed monthly through AI – partnership lessons with TechWolf.​

  • Designing the Skills Signature: employee-centred profiling that drives adoption.​

  • Crafting the business case and KPIs that won C-suite sponsorship and funding.​

  • Integrating SAP SuccessFactors, Degreed and Eightfold to create a seamless skills data layer.​

  • Publishing the Annual Skills Report to sustain momentum and transparency.​

  • Embedding skills intelligence in workforce planning, talent marketplace and L

Learning outcomes
  • Assess the data architecture needed to unify fragmented HR systems into a skills intelligence platform.

  • Develop a governance model that balances AI-inferred skills with expert validation.

  • Produce an Annual Skills Report that resonates with executives and employees alike.

  • Calculate ROI metrics linking skills visibility to productivity, mobility and hiring cost reduction.

  • Anticipate adoption hurdles and design change strategies that keep stakeholders engaged.

  • Translate skills insights into practical workforce planning scenarios and talent practices.

Telco margins depend on rapid 5G and AI-enabled service launches, yet legacy role frameworks obscure which skills truly power innovation. Global companies now use AI tools to expose gaps, redeploy talent and retain scarce expertise.​ Ericsson's story answers the strategic imperative: how to convert skills intelligence into competitive advantage before market shifts outpace traditional workforce planning.