Neil Richards Jennifer Chough
Experience
3:00 PM - 3:40 PM
Panel

Jennifer Chough

Partner Engagement Workstream Lead

Roche

Neil Richards

Global Data Fluency Lead

JLL

Designing a Data-Fluent, AI-Ready Workforce

Upskilling for Strategic AI Adoption

As digital transformation accelerates, enterprise organisations must address critical digital skills gaps to fully leverage AI and analytics tools. This session focuses on upskilling strategies that empower both existing employees and new talent. Attendees will gain strategic insights on overcoming cultural and structural barriers, integrating generational strengths, and embedding continuous digital learning into workforce planning to transform HR practices and drive business performance.

This session will explore
  • Current state of digital skills and data literacy in enterprise settings

  • Strategies for comprehensive upskilling of leadership, frontline staff, and new hires

  • Leveraging the talent pipeline and generational strengths for digital transformation

  • Overcoming cultural and structural barriers to AI adoption

  • Integrating continuous learning into strategic workforce planning

  • Metrics and methods to measure the ROI of digital upskilling initiatives

  • Case studies of successful digital transformation programmes.

Learning outcomes
  • Understand strategic frameworks to raise digital skills across all employee levels

  • Learn how to harness new talent and generational strengths to boost data literacy

  • Identify approaches to overcome cultural and structural barriers to AI and analytics adoption

  • Discover practical methods to measure the impact and ROI of upskilling initiatives

  • Gain insights into integrating continuous digital learning into workforce planning.

With only 11% of UK workers possessing advanced digital skills and many enterprises struggling with fragmented data and legacy systems, upskilling is a strategic imperative. Organisations in the UK and Europe must invest in comprehensive digital training programmes and leverage the digital competencies of new hires to remain competitive. This session links effective digital upskilling to improved operational efficiency, enhanced decision-making, and long-term growth.