Despite advancements in technology and AI, many organisations remain stuck in a cycle of producing reports and dashboards without seeing tangible business outcomes. ABB is tackling this challenge by rebuilding its people analytics function from the ground up—rethinking infrastructure, governance, and, most critically, mindset. This session will share how ABB is shifting from reactive, transactional analytics to a strategic, value-focused approach. The focus is on demand rather than supply—ensuring stakeholders articulate the business impact they aim to achieve before requesting analytics. Discover how to challenge existing norms, embed a culture of data-driven action, and prevent AI and analytics from becoming underutilised tools rather than drivers of change.

• The disconnect between analytics insights and business value

• Shifting from transactional environment to value driven framework

• Overcoming organisational resistance to analytics-driven change

• Establishing governance that prioritises business outcomes

• Ensuring AI and analytics tools drive real business value.

• Understand why analytics teams must prioritise business impact over report delivery

• Learn how to create a value-led, rather than volume-led, analytics function

• Explore strategies to shift organisational mindsets towards value-driven analytics

• Identify ways to integrate AI and analytics into decision-making processes

• Gain insights from ABB’s approach to governance, processes, and culture change.