Learn how Baylor Scott & White Healthcare transformed their talent management and performance process during a pandemic.

Understand the culture shift necessary, the measurable improvement and how this new Talent Framework will power compensation and talent movement decisions.

Focus: Talent Management, Performance, BI

Challenges and opportunities:

• Overburdensome systems (difficult to implement or communicate) are distracting from meaning and value for employees
• Accountability for engagement, career development and performance are local and the responsibility of individual teams
• Processes, tools and technology at scale is difficult but there are constants to lean into
• Analytics, in particular prescriptive analytics, can change leader and employee experience.

• Our history of talent approaches and the need for transformation – burning platform
• The right side of the equation and how did we get there – the forces that drove us to define our destination
• Our talent framework – the architecture (semi-technical), connectors and combinations of data that start to paint a picture
• Recommendations not Rx – engagement, talent movement, career development – all is local – we cannot make decisions for leaders about their talent just like we should not about how they spend their money
• Maturing our transformation – what are the next steps – increased automation and prescription, driving intelligent workflows.

• Inspiration from a proven application of analytics to improve talent practices
• A semi-technical understanding of architecting a recommendation engine
• Understanding the value of “right-to-left” thinking.