In this session, Raja Sengupta and Cole Napper explore the evolving landscape of people analytics, highlighting the shift from operational reporting to strategic decision-making. Drawing from his experience in people analytics and product development, Raja showcases impactful use cases of natural language processing and generative AI, from survey analysis to topic modelling. He outlines how people analytics teams can move beyond dashboards to become decision-makers, leveraging advanced analytics to drive business outcomes. Attendees will gain practical insights into combining technical expertise with business acumen to influence organisational strategy and navigate the future of AI-driven HR.

As generative AI and NLP reshape data analysis, people analytics teams face a pivotal opportunity to shift from support roles to strategic decision-makers. Organisations must leverage advanced analytics to surface insights, predict outcomes, and guide leadership decisions. This session addresses how to align technical capabilities with business impact and drive measurable outcomes.

• The evolution of people analytics from operations to strategy
• Practical applications of NLP and generative AI in people analytics
• The role of topic modelling and concordance in survey analysis
• Challenges and risks of AI-driven analytics models
• The intersection of people analytics, organisational structure, and decision-making.

• Understand how generative AI and NLP can transform people analytics use cases
• Learn how to apply concordance analysis for rapid insights from large text datasets
• Gain strategies for evolving from an operational to a strategic people analytics function
• Recognise the risks and ethical considerations of self-learning AI models
• Discover how organisational structures can impact the business value of people analytics.