Human-Centric Workforce Strategy for an AI-Powered Future
Balancing data rigour, creativity and ethics to upskill leaders at pace
How do you craft a workforce strategy when your HR data lake leaks and AI threatens to rewrite every role next quarter? Drawing on a decade guiding rewards and shared services for a 50,000-strong healthcare group, this session shares hard-won lessons in framing better questions, fixing data foundations and steering generative AI into secure, high-impact nudges. Learn how cross-skilling HR and analysts, indexing experiential data and agreeing ethical guard-rails accelerated change while protecting trust. Leave with a blueprint to reshape structures, skills and metrics before the next automation wave hits.
The labour market, skills turbulence and rapid AI adoption are colliding just as healthcare margins tighten. Leaders must make faster, smarter workforce decisions while guarding patient and employee data. This session tackles the urgent need to turn imperfect HR data into a competitive advantage and to equip HR with the capabilities to thrive in constant change.
This session will explore:
- Shift from chasing perfect data to asking precise, business-led questions.
- Bridge HR, analytics and finance through shared commercial and data literacy.
- Build a layered data foundation
Learning outcomes:
- Craft workforce problem statements that tolerate uncertainty yet enable decisive action.
- Define minimum-viable data architecture that supports secure AI experimentation.
- Create mutual understanding between HR strategists and data scientists for faster insights.
- Design nudge-based information flows that cut reporting noise and influence leaders.
- Identify critical future skills and mindsets to keep HR relevant during exponential change.