Worldline’s people analytics function has evolved from basic reporting to an AI-powered intelligence hub. This session explores how AI is enabling HR to automate repetitive tasks, enhance decision-making, and improve employee experience. Gishan Nissanka will share lessons on securing executive buy-in, navigating data privacy concerns, and building a scalable AI strategy. Learn how Worldline’s HR team partnered with IT and legal to develop a GDPR-compliant AI framework and ensure AI adoption at all levels. Gain insights into what works, what doesn’t, and how AI is transforming the HR function without replacing the human element.

• AI-driven transformation in people analytics and HR
• Scaling AI adoption through leadership engagement and training
• Addressing regulatory, data privacy, and ethical considerations
• AI applications in talent acquisition, employee self-service, and workforce planning
• Lessons from failed AI pilots and key success factors.

• Understand how AI can augment HR without replacing human expertise
• Learn strategies to secure leadership buy-in and drive AI adoption
• Identify key data governance and compliance challenges in AI-driven HR
• Gain insights into structuring AI pilots to maximise adoption and impact
• Explore how AI can improve HR efficiency and employee experience.