Data-Led Workforce Transformation at Nokia: Reskilling for 2030
Data-Led Workforce Transformation at Nokia: Reskilling for 2030
Facing rapid shifts in software and network markets, Nokia Business Services built a workforce strategy that aligns talent, cost and growth through to 2030. VP HR Rosaria Bonifacio reveals how hard-nosed benchmarking, granular role mapping and scenario analytics clarified where to retrain, hire or automate. The session traces the journey from framing the financial case to creating a live plan for R
In this episode, we discuss:
- Linking workforce strategy directly to financial ambition and market positioning.
- Choosing reference competitors and using cost-per-head and revenue metrics to set targets.
- Deep-dive mapping of critical R
- Apply external benchmarks to craft a credible, investment-ready business case for workforce transformation.
- Design a seven-year strategic workforce planning framework that balances immediate needs with future capabilities.
- Calculate retrainability and make data-informed build-versus-buy decisions for critical roles.
- Set up governance and engagement mechanisms that maintain momentum and overcome stakeholder pushback.
- Track transformation success with a concise KPI suite connecting skills, cost and business performance.
Why is this being discussed now?
Why is this being discussed now?
Telecom and tech firms face fierce competition, rising automation and scarce next-gen skills. To protect revenue and margin, leaders must decide whether to buy talent, build it or redeploy roles at pace. Nokia’s transformation shows how disciplined analytics can de-risk those decisions and create sustainable competitive differentiation.
Rosaria Bonifacio
VP HR, People Head · Nokia Business Services
This session features:
Madhura Chakrabarti, Insight222
Join us in person:
Annual global conference for People Analytics
and Data-Driven Workforce Strategy.
15 - 16 October 2025 · Convene West 46th Street · New York
A word from the conference chair:
