“How We Built This?” - Fundamentals of the Workforce Planning Operating Model

How do you build an enterprise-wide integrated Workforce Planning capability?
Wednesday, June 12, 2024, 1:50 PM - 2:25 PM
Track 2

In this session, Polly Culver from Salesforce will present the fundamental building blocks of 4 key Workforce Planning Capabilities. The session with cover the methods, including the what, when and who for each of these capabilities. Polly will share practical strategies, tools, and real-world examples to illustrate how the Workforce Planning Capability was built and SWP integrated into each company’s overall operating model, improving efficiency and effectiveness in workforce management.

Effective Strategic Workforce Planning is crucial for businesses to align their workforce with long-term goals, respond to market changes, and maintain a competitive edge. The experience of building workforce planning at several large complex companies is a valuable case study grounds us in a tried and true approach to build the SWP muscle at your company.

This session will explore
  • How to get started
  • Introduction to 4 key workforce planning capabilities
  • Key components and strategies of effective SWP - Strategic Workforce Planning
  • Key Components and strategies for OWP - Operational Workforce Planning
  • Key Components and strategies for Demand Management
  • Key Components and strategies for Workforce Data Management
Learning outcomes
  • Understand the core elements of Salesforce’s SWP operating model
  • Learn practical strategies for building an enterprise WFP COE and WFP Capability
  • Discover the what, when and who for each major SWP capability.