The Shift from Headcount Planning to Strategic Workforce Planning

This presentation explores QBE's journey away from cost-centric annual business planning, and towards a collaborative partnership between HR and Finance for strategic workforce planning.

• Current workforce planning primarily emphasises cost and headcount without enabling holistic strategic decision-making.
• Workforce plans are not effectively informing People strategies, streamlining leadership processes, or providing insights for risk prediction and mitigation.

• How HR and Finance have effectively partnered to uplift existing headcount planning processes to commence a multiyear maturity into SWP.
• Milestones include centralising worker data, enhancing strategic modeling, and integrating diverse data sources to support talent optimisation and cost management.
• Future steps. What-if analysis, skills incorporation, predictive modelling, localised capacity modelling and more.

• Understand our approach to SWP implementation, How HR and Finance can collaborate.
• Attaching SwP to existing business critical processes such as Annual Business Planning.
• Lessons learnt, challenges and opportunities.