Inside Paramount's AI-Assisted Contingent Workforce Engine
A workforce copilot that routes requests, enforces policy and proves ROI
Wednesday, October 15, 2025
Track
Innovation
Contractor populations rival permanent staff, yet managers navigate multiple systems, unclear policies and rework. This case shows how a Workforce Solutions mandate combined analytics, EX and contingent labour operations to design a copilot that classifies requests, launches the right workflow and records a full audit trail. We cover the decision framework, architecture and governance, build path and demo vignette, then the finance view – costs, benefits and adoption – plus what failed first and how it was fixed. You will leave with a replication playbook and KPI set to track cycle time, rework, spend visibility and DEI coverage across contractor and production cohorts.
This session will explore
- Why contingent hiring hurts: multiple systems, policy ambiguity, rework and hidden spend.
- Mandate shift to Workforce Solutions – combining Analytics, EX/portal and Contingent Labour with R‑W‑W and ROI gating.
- Copilot concept in the EX portal – few targeted questions, correct route selection, pre‑population and audit trail.
- Architecture and workflow – conversational UI, decision service with policy, integrations to VMS/ATS/HCM, ticketing and production payroll.
- Governance – role‑based access, logging, prompt standards, red‑team testing, data handling and legal co‑design.
- Build path and demo vignette – start with a minimal intent set, pilot in one unit, iterate weekly.
- Results and finance view – confirm metrics, adoption by BU/country, mini‑waterfall, scaling, early failures and the five‑step replication playbook.
Learning objectives
- Define a Workforce Solutions mandate that aligns Analytics, EX and contingent labour operations around measurable value.
- Map a manager journey and specify a minimal copilot that routes correctly and captures an auditable record.
- Design a vendor‑neutral architecture linking portal, decision services and core HR/procurement systems with governance built in.
- Stand up a compliance‑ready operating model – policy ownership, prompts, logs, red‑team tests and role‑based access.
- Build a finance‑grade benefits model – cycle time, rework/defects, manager effort saved, spend visibility and DEI coverage.
- Apply a five‑step rollout playbook to pilot, instrument, report value monthly and scale internationally without derailing HCM changes.
Tanmay Manohar
Vice President, People Analytics & Workforce Planning · Paramount
Why this is on the agenda
Contingent labour is central to capacity, speed and cost control, but fragmented processes create delays, compliance exposure and hidden spend. Senior leaders need faster, trusted routes to the right worker type, with transparent governance and a clear ROI. AI‑assisted workflows promise scale – if they are designed with policy, finance and legal at the core.