Scale & Govern – Day Two Kick-off

Day Two sets a practical course for scaling what worked in pilots. We align People Analytics to a visible service model with ownership and SLAs, define simple evaluation patterns for AI – safety tests, bias checks and rollback – and frame value in CFO terms. Skills and strategic workforce planning are anchored to capacity and cost so scenario decisions are fundable. You will see a lightweight pilot→prod scorecard and a finance-ready scenario you can take back to your sponsors. The aim is clarity on what to kill, pivot or scale, and the governance to keep products safe as adoption grows.

• A visible People Analytics service catalogue and ownership model fit for the AI era.
• SLAs, support tiers and intake – what business users can expect and when.
• Evaluation patterns for AI – safety tests, bias detection, rollback and ongoing monitoring.
• CFO-grade ROI framing – converting hours saved into capacity, cost reduction or growth.
• Skills and SWP joined to capacity, mobility and location scenarios.
• Operate at scale – productised listening and automated data governance.
• Pilot→prod scorecard and one funded scenario to run with Finance.

• Draft a service model with roles, SLAs and a visible catalogue.
• Apply a simple pilot→prod scorecard to decide what to kill, pivot or scale.
• Quantify value in CFO terms and translate hours saved into capacity, cost or revenue.
• Build one headcount, skills or location scenario you can run with Finance next week.
• Embed pay-equity guardrails and AI evaluation basics – safety, bias and rollback – in new products.
• Define adoption telemetry to evidence usage and impact post-launch.

Michael Moon

Director, Organizational Research and Insights · AbbVie

Budgets are tight, AI risk is board-level, and CFOs are demanding evidence, not anecdotes. People Analytics teams must productise services, quantify ROI, and prove that skills and workforce plans translate to capacity and cost outcomes. Without clear SLAs, AI evaluation and pay-equity guardrails, pilots stall, risk rises and funding dries up. Scaling safely is now the competitive advantage.