Audience Q&A – Insights on Analytics, Adoption and Impact

Stephanie Murphy

Vice President, People Experience · UnitedHealth Group

Craig Starbuck

Head of People Data, Analytics, & Technology · Chime

Christopher Cerasoli

Senior Associate Director People Analytics · Boehringer Ingelheim

This interactive Q&A follows the individual sessions of Stephanie Murphy, Craig Starbuck, and Chris Cerasoli. Each has explored how to embed analytics, influence behaviour, and measure organisational impact. The session provides a direct opportunity to question their approaches, probe into adoption challenges, and surface practical advice on making analytics stick. Expect concise, experience-based answers that complement their presentations and help translate ideas into your own context.

• Audience-led questions building on the three preceding presentations.
• Exploration of adoption barriers and behavioural science in practice.
• Discussion of measurable impact and what convinces senior stakeholders.
• Cross-industry perspectives on scaling and sustaining analytics programmes.

• Gain clarity on adoption strategies that have worked in enterprise contexts.
• Understand how behavioural science principles apply to people analytics.
• Hear candid accounts of engaging executives and sustaining stakeholder buy-in.
• Take away practical lessons on turning analytics into measurable organisational impact.

Organisations are investing in people analytics to drive measurable change, yet adoption barriers, behavioural dynamics and business alignment often derail progress. Hearing directly from leaders who have navigated these issues gives the audience concrete reference points for overcoming resistance and ensuring analytics delivers lasting value.