The 24-Month Playbook: Innovation, Collaboration, Scale

Bin Xie

Senior Manager, People Analytics · LinkedIn

Angela Le Mathon

People Alkemie · People Alkemie

Lilia Hayrapetyan

Managing Director · Citi

Shannon Rutledge

This closing panel translates the year's big themes into near‑term execution. A forward scan of agentic workflows and GenAI meets the hard reality of platform modernisation, adoption, and finance alignment. Through short case vignettes, live polls and three sharp debates, we extract five concrete next moves – each with an owner, artefact, governance test and a number finance will accept that can start within twelve weeks.

• 6–24-month innovation horizon: agentic workflows, GenAI augmentation and productisation of people analytics where value lands for managers, capacity and risk.
• Data platform modernisation: from brittle Workday integrations to governed shares/APIs on Snowflake; minimum viable data layer, cost and when to hold the line.
• Adoption at scale: aligning analytics partners to HRBPs and FP&A, AMA forums, training and storytelling that build trust with finance and the business.
• Skills into planning: validation loops for inferred skills, continuous assessment in real workflows, and where managers see and act.
• Finance alignment and governance: evidence packs CFOs accept, audit trails, and AI guardrails and safety checks for agentic workflows.

• Prioritise one 12-week move with owner, first artefact and risk check, ready to start next quarter.
• Define a minimum viable data layer and decide build‑vs‑buy with finance line‑of‑sight.
• Instrument a CFO‑credible evidence pack for cost avoided, cycle time or productivity, from day one.
• Design one agentic workflow and implement guardrails: prompt standards, logging and red-team tests.
• Establish a validation loop for inferred skills that feeds workforce planning actions and can be repeated across functions.

Boards want measurable productivity gains, cost discipline and risk reduction from people analytics, not more dashboards. In the next 24 months, GenAI, skills evidence and finance‑grade data platforms will separate talk from delivery. Organisations must decide what to build, what to buy, and how to prove value quarter by quarter.