Harmonising Generative AI in HR and Across the Business

Friday, April 12, 2024, 2:00 PM - 3:00 PM
(UTC+02:00) Berlin, Bern
Christian Otto Nick Kennedy
In a revealing podcast interview with Christian Otto, Global Head of Data Literacy Program and Senior IT Business Analyst at Essity, we delve into the company's pioneering strategy for integrating generative AI (GenAI) across HR and other business domains. Otto discusses the challenges and opportunities of embedding GenAI into the fabric of the organisation, emphasising governance, collaboration, and ethical deployment to enhance business operations and the employee experience.
The advent of GenAI in the corporate sphere represents a seismic shift, offering potential for substantial cost savings and enhanced customer satisfaction through streamlined and precise responses. For HR, GenAI presents an avenue to revolutionise the employee experience by providing tailored information services. However, the journey involves significant investment in technology, employee upskilling, and change management, necessitating a cohesive and company-wide approach.

This session will explore:

  • Strategic Integration of GenAI: An overview of Essity's approach to leveraging GenAI across business functions, aligning with overarching objectives.
  • Building a Governance Framework: Insights into establishing a structure that synchronises GenAI initiatives across different company divisions, mitigating risks and enhancing efficiency.
  • Cross-Functional Collaboration: The role of HR as a pivotal player in fostering collaboration among departments to ensure unified GenAI deployment.
  • Ethical Implementation and Change Management: Discussing the ethical considerations and the importance of managing organisational change during GenAI integration.
  • Achieving Synergy and Cost Efficiency: Strategies to maximise resource utilisation and prevent duplication of efforts through coordinated GenAI applications.

Learning outcomes:

  • Gain insights into developing a cohesive governance structure for GenAI initiatives.
  • Understand the critical role of HR in leading and harmonising GenAI adoption company-wide.
  • Discover strategies for effective change management and ethical GenAI deployment.
  • Learn about the synergies between different functions in the context of GenAI applications and how to exploit them for enhanced efficiency and cost savings.