In an era where rapid technological advances reshape the financial sector, NatWest commits to leading through exemplary skills transformation. This session delves into how they embed resilience and adaptability across their workforce, ensuring readiness for tomorrow’s challenges.
Gemma McNair talks with Nick Kennedy about how NatWest champions skills transformation to future-proof its workforce. Learn about their strategic initiatives, the integration of technology, and essential advice for organisations aiming to enhance workforce capabilities. Gain valuable insights into the future trends shaping the banking sector’s approach to workforce enablement.

This session will explore:

  • Definition and significance of skills transformation at NatWest.
  • Overview of implemented strategies for effective skills transformation.
  • Key challenges encountered and solutions applied during the transformation process.
  • Approaches to engaging employees and supporting them through changes.
  • Metrics and outcomes used to evaluate skills transformation success.
  • Integration of emerging technologies into skills transformation strategies.
  • Recommendations for other organisations embarking on skills transformation.
  • Predictions on emerging trends and technologies impacting the sector.

Learning outcomes:

  • Understand the strategic importance of skills transformation at NatWest.
  • Identify challenges and effective strategies in skills transformation.
  • Gain insights into employee engagement techniques for successful transformations.
  • Learn about the metrics for assessing skills transformation outcomes.
  • Recognise the impact of technological advancements on workforce enablement.