Worldline’s people analytics function has evolved from basic reporting to an AI-powered intelligence hub. This session explores how AI is enabling HR to automate repetitive tasks, enhance decision-making, and improve employee experience. Gishan Nissanka will share lessons on securing executive buy-in, navigating data privacy concerns, and building a scalable AI strategy. Learn how Worldline’s HR team partnered with IT and legal to develop a GDPR-compliant AI framework and ensure AI adoption at all levels. Gain insights into what works, what doesn’t, and how AI is transforming the HR function without replacing the human element.

As AI reshapes HR, organisations must balance automation with human oversight. HR leaders need strategies for leveraging AI to drive efficiency while ensuring transparency, fairness, and regulatory compliance. This session provides real-world insights into successfully integrating AI into people analytics and HR processes.

• AI-driven transformation in people analytics and HR
• Scaling AI adoption through leadership engagement and training
• Addressing regulatory, data privacy, and ethical considerations
• AI applications in talent acquisition, employee self-service, and workforce planning
• Lessons from failed AI pilots and key success factors.

• Understand how AI can augment HR without replacing human expertise
• Learn strategies to secure leadership buy-in and drive AI adoption
• Identify key data governance and compliance challenges in AI-driven HR
• Gain insights into structuring AI pilots to maximise adoption and impact
• Explore how AI can improve HR efficiency and employee experience.