In this presentation, Jennifer Cline of Truist will delve into the critical role of skills and competencies in achieving strategic workforce planning (SWP) success. Attendees will learn how to identify and develop the capabilities needed for future growth and ensure alignment with business objectives. The session will provide a comprehensive look at Truist's approach, offering actionable takeaways for integrating capability management into SWP processes effectively.

• Introduction to SWP in Regulated Industries
• Impact of Regulatory Environment and Risk Management on SWP
• Our SWP Process: Detailed Steps and Case Study
• Challenges and Solutions in Each Step
• Holistic Integration: Three Lines of Defense
• Interactive Q

Attendees will gain a understanding of how SWP can be adapted for heavily regulated industries and how to address the unique challenges at each step of the SWP process. This session will highlight the integration of the three lines of defense into the SWP process. By the end, attendees will have actionable strategies to enhance their organization's risk management and ensure the right staffing and skills are in place for critical business processes and controls.